Client Services Manager (CBD)
Core
Oversee cleaning operations at key client sites in Central Brisbane, ensuring high-quality service delivery and client satisfaction.
Role type
Client Services Manager (Facilities/Cleaning)
Builds
High-quality cleaning services for clients in the Central Brisbane area
Domain
Facility Services / Cleaning
Deliverable
client delivery
Required skills
Client liaison, staff supervision, quality inspection, stock control, problem resolution, IT systems proficiency, organizational skills
Preferred skills
Experience in cleaning/facilities sector, ability to build rapport, diversity commitment, continuous improvement mindset
Responsibilities
Establish credibility with clients and staff, deliver customer service, conduct quality inspections, manage stock and ordering, use administrative software
Seniority
Mid-level, hands-on management