Mobile Case Manager
Core
Manage workers' compensation claims and facilitate return-to-work journeys through face-to-face assistance, on-the-spot treatment approvals, and community visits.
Role type
Mobile Case Manager (Workers Compensation)
Builds
Recovery outcomes and sustainable return-to-work for injured workers
Domain
Insurance / Workers Compensation / Personal Injury
Deliverable
client delivery
Required skills
case management, NSW workers compensation legislation knowledge, conflict resolution, medical terminology understanding, injury recovery timeframe knowledge
Preferred skills
proven experience returning people to workforce, effective listening, attention to detail, organizational skills
Technologies
None stated
Responsibilities
Deliver personalized face-to-face assistance to workers and employers; Provide workers compensation advice to stakeholders; Conduct community visits including work sites and medical clinics; Pro-actively achieve optimum recovery and early sustainable return to work; Consult with Case Managers, Providers, Employers and Return to Work Specialists
Seniority
Mid-level, hands-on IC
