Customer Engineer - Mandurah/Rockingham
Core
Installation, maintenance, and repair of Point of Sale, self-service checkout, servers, and back-office equipment to ensure customer operations continuity.
Role type
Field Service Technician (Hardware & Network)
Builds
Physical repair and maintenance of retail and dining payment hardware
Domain
Unified Commerce / Retail Technology / Hardware Support
Deliverable
physical/clinical work
Required skills
PC hardware maintenance, network device troubleshooting (routers, switches), mechanical/electrical aptitude, Windows OS navigation, lifting heavy parts (up to 50 lbs), working at height (ladders, MEWP)
Preferred skills
Experience with modular swaps, preventative maintenance scheduling, parts inventory management
Technologies
Windows OS, Microsoft Office, Point of Sale systems, Self-service checkout terminals, Servers, Routers, Switches, Hubs
Responsibilities
Diagnose and repair hardware components, install and upgrade equipment, perform preventative maintenance, maintain parts inventory, report calls and expenses, work flexible shifts including nights and weekends
Seniority
Entry-level to Mid-level, hands-on IC