Director of Technical Delivery
Core
Build and lead a new AI Field Delivery Engineer (FDE) team to deploy autonomous AI agents for enterprise back-office operations (HR, IT, finance, procurement) across global clients.
Role type
Director of Technical Delivery (AI FDE Team Lead)
Builds
Repeatable, high-quality AI deployments and delivery frameworks for enterprise clients
Domain
B2B SaaS, Enterprise AI, Professional Services
Deliverable
client delivery
Required skills
Technical leadership, team building & scaling, delivery lifecycle management, cross-functional stakeholder management, OKR ownership, SDLC framework design, hands-on AI/ML delivery fluency
Preferred skills
AI/ML product experience, modern delivery tooling (Jira, Rocketlane), building functions from scratch in growth-stage environments
Technologies
Workday, SAP SuccessFactors, ServiceNow, Salesforce, Jira, Rocketlane
Responsibilities
Lead hiring, enablement, and performance management of the AI FDE team; Establish delivery standards, SOPs, and governance frameworks; Oversee end-to-end AI delivery lifecycle from handoff to steady-state; Partner with Product and Engineering to close feedback loops; Own team OKRs for go-live timelines and customer satisfaction; Represent AI delivery in cross-functional planning.
Seniority
Director, hands-on IC with strategic scope
