Client Advisor
Core
Provide bespoke consultations to help clients discover or design custom jewellery pieces, including guiding them through the customisation process and preparing independent quotes.
Role type
Client Advisor (Jewellery Retail)
Builds
Custom jewellery pieces and aftercare services (resizing, repairs, warranty claims)
Domain
Luxury Retail / Jewellery
Deliverable
product features
Required skills
Sales experience, customer service, attention to detail, time management, adaptability, teamwork
Responsibilities
Conduct in-person and online consultations for jewellery selection and customisation, coordinate aftercare services including repairs and resizing, promote ethical practices, manage showroom setup and cleanliness, perform stock takes and product display changes
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