Warehouse and IT Support Assistant
Core
A hybrid role combining warehouse operations (picking, packing, dispatching stock and marketing materials) with internal IT support (helpdesk, hardware setup, POS configuration) for a national eyewear retailer.
Role type
Warehouse and IT Support Assistant
Builds
Retail store inventory, marketing materials, and IT infrastructure for stores and head office
Domain
Retail / Logistics / IT Support
Deliverable
product features | dashboards & analysis
Required skills
Pick and pack operations, dispatching stock, helpdesk support, hardware setup and troubleshooting, POS device configuration, inventory management, store IT rollout support
Preferred skills
Forklift licence, previous warehouse or IT/helpdesk experience
Technologies
POS terminals, EFTPOS devices, laptops
Responsibilities
Pick and pack stock orders for retail stores and head office, process incoming deliveries and check goods against invoices, provide first-line helpdesk support for tickets and password resets, set up and configure laptops and POS equipment, maintain IT equipment inventory, assist with IT setup for new store openings
Seniority
Entry-level, hands-on IC