Software Engineer, OpenAI Presence
Core
Design and build backend systems for reliable, high-volume AI agent workflows in enterprise use cases like customer support and sales.
Role type
Senior backend platform engineer (AI agents) (via careerplan.io/jobs/b94099f6-8418-48b0-82b5-5953a27d636f-software-engineer-openai-presence-at-openai)
Builds
Presence platform for AI agent development, deployment, and evaluation
Domain
Enterprise AI, backend infrastructure, agent orchestration
Deliverable
production ML models
Required skills
backend systems design, architectural leadership, high-volume workflow engineering, reliability engineering, end-to-end ownership, production debugging, cross-stack development
Preferred skills
AI agents, enterprise workflows, integrations, agent development and evaluation
Technologies
backend programming languages, services, data models, interfaces
Responsibilities
Provide hands-on technical leadership for architectural decisions; Design and build backend systems for reliable agent workflows; Develop platform capabilities for agent learning from real-world use; Identify and address reliability bottlenecks; Collaborate across backend infrastructure and product experiences.
