Customer Service Representative (Driver)
Core
Deliver and collect accident replacement vehicles, ensure they are spotless, and create a seamless handover experience for customers.
Role type
Customer Service Representative (Driver)
Builds
Clean, well-prepared replacement vehicles for accident customers
Domain
Automotive / Accident Replacement Services
Deliverable
physical/clinical work
Required skills
Valid Australian driver's licence, vehicle inspection, GPS navigation, vehicle washing and cleaning, mobile device data entry, safety protocol adherence
Preferred skills
Previous driving or vehicle-handling experience
Responsibilities
Drive vehicles to and from customer locations, deliver and collect vehicles, wash and prepare vehicles per company standards, conduct vehicle inspections and report faults or damage, follow safety and traffic protocols, support daily branch schedules
Seniority
Entry-level, hands-on IC