Field Specialist
Core
Transport client vehicles via flatbed truck and deliver them directly to customers' doors while serving as the primary face of the company during pickup and delivery.
Role type
Field Specialist (Vehicle Transport & Customer Service)
Builds
Seamless used car buying/selling experience for Clutch customers
Domain
Automotive retail / Logistics
Deliverable
physical/clinical work
Required skills
Flatbed truck operation, vehicle inspection (cosmetic and mechanical), customer service, paperwork completion, note-taking, driving long distances
Preferred skills
Automotive passion, fast-paced environment adaptability
Technologies
Customer tracking system
Responsibilities
Safely operate a flatbed truck to transport and deliver client vehicles; inspect vehicles for cosmetic and mechanical issues; provide exceptional customer service at pickup and delivery; complete customer paperwork and track interactions in the system.
Seniority
Entry-level to Mid-level, hands-on IC