Automotive Technician, Service Advisor, Parts Specialist- Mechanical Claims Adjuster
Core
Process inbound claim contacts from dealers, repair facilities, and sales agents via phone, email, and chat channels to adjudicate claims.
Role type
Claims Adjuster II
Builds
Claim adjudication outcomes for service contracts and insurance products
Domain
Automotive insurance and service contracts
Deliverable
client delivery
Required skills
Claims processing, vendor correspondence, claim estimation, cost comparison, automotive industry knowledge
Preferred skills
Automotive service department experience, ASE mechanical certification, college education
Technologies
Claims management systems, email, chat channels
Responsibilities
Process queue contacts from dealers and repair facilities, correspond with vendors throughout the claim process, assist in claim estimation or cost comparison
Seniority
Entry-level to Mid-level, hands-on IC
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