Senior Customer Engineer
Core
Provide technical guidance and troubleshooting for an AI-powered enterprise platform, acting as a liaison between customers and engineering teams.
Role type
Senior Customer Engineer (Technical Account Management)
Builds
AI-powered platform for enterprise customers
Domain
Enterprise SaaS, AI/ML, Data Engineering
Deliverable
client delivery
Required skills
Software Engineering, PostgreSQL, TypeScript, React, Node.js, Python, Prompt Engineering, CS fundamentals
Preferred skills
Experience deploying and optimizing software platforms, experience with AI-driven workflows
Technologies
PostgreSQL, TypeScript, React, Node.js, Python
Responsibilities
Troubleshoot data workflows and frontend/backend code, assist customers with prompting and AI workflows, gather customer feedback for product improvements
Seniority
Senior, hands-on IC
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