Engineering: Senior Customer Forward Deployed Engineer
Core
Own end-to-end technical delivery for enterprise customer implementations, shipping customer-specific solutions directly in the product codebase to drive measurable outcomes.
Role type
Senior Customer Forward Deployed Engineer (IC)
Builds
Customer-specific implementations and reusable patterns within the Amplitude analytics platform
Domain
SaaS Analytics / AI
Deliverable
production ML models | product features
Required skills
TypeScript, React, Python, Node.js, AWS, event schemas, data pipelines, APIs, SDKs, integrations, AI-native engineering workflows
Preferred skills
Architecture, mentoring, autonomous operation, cross-functional partnership, rapid prototyping, domain adaptation
Technologies
TypeScript, React, Python, Node.js, AWS
Responsibilities
Engage during sales to map customer needs and scope implementation plans; submit PRs and ship customer-specific solutions in the product codebase; build reusable patterns and playbooks; feed structured signals back to Product to influence the roadmap; establish an AI-native engineering workflow; proactively identify the right engagements; build cross-functional trust with Sales, Customer Success, and Product Engineering; instrument and measure impact on implementation cycle time and customer outcomes
Seniority
Senior, hands-on IC
