Advanced Analytics Manager - Retail Banking
Core
Design and optimize personalized customer communications using segmentation, propensity modeling, scoring, and decisioning techniques to improve engagement for the Yello customer recognition program.
Role type
Senior individual contributor Advanced Analytics Manager
Builds
Personalized customer communication strategies and self-service analytics solutions for the Yello program
Domain
Retail Banking / Customer Analytics
Deliverable
production ML models | product features
Required skills
Python, propensity modeling, segmentation, Power BI, decisioning techniques, strategic thinking, mentoring
Preferred skills
AI application in analytics, financial services experience
Technologies
Python, Power BI
Responsibilities
Design and optimize personalized customer communications using segmentation, propensity modelling, scoring and decisioning techniques; Translate complex business needs into structured analytical approaches and measurable outcomes; Use Python to automate manual processes and improve efficiency; Develop Power BI reporting and self-service analytics; Identify opportunities to embed AI into analytics and customer communications; Partner with product, marketing and technology stakeholders; Guide colleagues through technical challenges and share knowledge.
Seniority
Senior, hands-on IC with mentorship responsibilities
