Operation's Manager
Core
Oversee service delivery, funding, and relationship management for a disability support organization serving individuals with disabilities.
Role type
Senior operations manager (disability services)
Builds
Person-centered disability services and operational programs
Domain
Disability services / Social services
Required skills
NDIS frameworks and legislation, disability service management, team leadership and coaching, network establishment, policy development, financial and contractual management, grant writing, audit participation
Preferred skills
Stakeholder relationship management, sector trend analysis, workforce development planning, dispute resolution
Technologies
NDIS Quality and Safeguarding Commission Practice Standards
Responsibilities
Develop and monitor operational and program plans; lead service delivery and risk management; manage funding and contractual requirements; onboard new individuals; develop policies and procedures; represent the organization on committees and forums; assist in grant applications; participate in internal and external audits
Seniority
Senior, hands-on IC