Retail Assistant / Clinic Manager - Palmerston NT

Palmerston, Northern Territory💼 Full-time🗓 2026-08-28 → 2026-09-27

Core

First point of contact for audiology customers handling enquiries, guiding pre-screening tests, troubleshooting hearing aids, and supporting clinic operations.

Role type

Retail Assistant / Clinic Manager (Audiology)

Builds

Hearing screenings, hearing aid maintenance, and clinic services for customers

Domain

Healthcare / Audiology / Retail

Deliverable

client delivery

Required skills

Customer service, hearing screening, hearing aid maintenance, appointment scheduling, administrative management, team training, computer literacy, Bluetooth troubleshooting

Responsibilities

Handle customer enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, coordinate appointments, manage administrative duties, lead training for retail team members

Seniority

Entry-level to Junior, with a structured training program for pathway to senior role

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About Specsavers

Specsavers is a rapidly growing provider of optometry care in Canada, with increasing market share and influence. As we expand, we are committed to advancing the profession, elevating clinical standards, and partnering with the healthcare system to improve access to high-quality eye care for patients across Canada. The Clinical Support team is an essential, field-based function with primary responsibility for executing initiatives that improve clinical and commercial outcomes.