IT Systems Engineer II
Core
Build, support, and scale internal IT systems for employee productivity, handling infrastructure requests, escalations, and integrations for SaaS platforms.
Role type
Mid-level IC IT Systems Engineer (Infrastructure & Identity)
Builds
Internal identity, SaaS, and cloud systems for Thumbtack employees
Domain
Enterprise IT Infrastructure, Identity & Access Management, Cloud Operations
Required skills
SaaS systems administration, Identity Access Management (IAM), Infrastructure as Code (IaC), Automation scripting, Security compliance, Incident management
Preferred skills
Python, Shell scripting, AI tool integration
Technologies
Okta, Google Workspace, Atlassian, Slack, GitHub, Terraform, GitOps, SAML, SCIM, LDAP, OAuth2.0/OIDC
Responsibilities
Administer core IT platforms and manage integrations; Serve as escalation point for complex technical problems; Triage and implement business infrastructure requests; Collaborate on cross-functional projects for efficiency; Manage data security and compliance processes; Monitor system health and participate in on-call rotation
Seniority
Mid-level, hands-on IC
