Business Analyst - Business Systems
Core
Partner with stakeholders, vendors, and technical teams to understand business needs, improve processes, and ensure technology solutions deliver value for care services across Queensland.
Role type
Business Analyst (Business Systems)
Builds
Operational efficiency, system optimisation, and continuous improvement initiatives for care delivery systems.
Domain
Healthcare / Business Systems
Required skills
Requirements gathering, process mapping, documentation, stakeholder engagement, facilitation, analytical thinking, problem-solving, system integration understanding, testing and validation support, change management support.
Preferred skills
Experience with enterprise applications, understanding technical concepts without hands-on coding, automation opportunities identification.
Technologies
Enterprise applications, business systems, system integrations, data flows, application enhancements.
Responsibilities
Partner with stakeholders to identify business needs, challenges, and opportunities; Facilitate requirements gathering workshops and stakeholder consultations; Analyse and document business processes, system requirements, and workflows; Assess the impact of proposed system changes, enhancements, and integrations; Collaborate with vendors and technical teams to ensure solutions align with business objectives; Support system improvements, upgrades, and optimisation initiatives; Assist with testing, validation, and user acceptance activities; Develop process maps, business requirements, user stories, and supporting documentation; Identify opportunities for automation, efficiency, and continuous improvement; Support change management and user adoption activities.
Seniority
Mid-Senior, hands-on IC
