Sr. Technical Account Manager - Canada East
Core
Manage client relationships as a trusted technical advisor for fraud and risk teams, ensuring platform adoption and maximum value extraction.
Role type
Senior Technical Account Manager
Builds
AI-powered fraud and risk detection platform
Domain
Financial services, fraud detection, risk management
Deliverable
client delivery
Required skills
Technical account management, solution architecture, data integration, cross-functional collaboration, business review leadership, product roadmap communication, technical event representation
Preferred skills
Fraud detection and risk management experience, coding (Python, Java, SQL), database experience
Technologies
Python, Java, SQL
Responsibilities
Provide product support and resolve technical escalations, architect machine learning and rule-based solutions for fraud problems, lead solution deployment discussions in pre-sales, define success plans for client use cases, manage integration and implementation processes, conduct business reviews with clients, communicate client feedback to internal teams, represent the company at industry events
Seniority
Senior, hands-on IC