Manager, Performance Intelligence
Core
Lead operational analytics and performance intelligence for the Marketplace rewards platform, connecting financial outlooks with customer and operational evidence to drive coordinated action and scalability.
Role type
Manager, Strategy & Operations Analytics
Builds
Marketplace performance storylines, KPI frameworks, and scalable analytical products
Domain
eCommerce, Rewards, Marketplace Operations
Deliverable
dashboards & analysis
Required skills
Commercial analytics, SQL, BI tools, Financial modeling, Executive communication, Cross-functional leadership, Data governance, Predictive modeling, KPI definition, Strategic planning
Preferred skills
Rewards/loyalty industry experience, Python/R, Statistical methods, AI-enabled analytics, Product analytics
Technologies
Tableau, Power BI, Salesforce, Amplitude, R, Python, Microsoft Power Platform
Responsibilities
Define KPIs and benchmarks; synthesize financial and operational evidence for executive decisions; lead complex cross-functional analyses; govern analytics roadmap and data standards; coach and develop analytics talent; translate findings into measurable business actions.
Seniority
Manager, hands-on IC with team leadership
