Customer Experience Expert - 12 month Contract
Core
Deliver face-to-face customer service, sales of vehicle accessories, and administrative support for an automotive glass repair service center.
Role type
Customer Service & Sales Associate
Builds
Customer service interactions and vehicle repair bookings
Domain
Automotive / Insurance / Glass Repair
Deliverable
client delivery
Required skills
Face-to-face customer service, Sales, Administrative support, Problem-solving, Time management, Microsoft Office, Driver's license
Responsibilities
Greeting customers and visitors, Managing phone and email enquiries, Selling vehicle accessory products, Scheduling repair bookings, Issuing invoices, Resolving customer concerns, Conducting basic repair inspections
Seniority
Individual Contributor