Post Placement Support Officer
Core
Provide post-placement support to job seekers and employers to ensure employment longevity over a 26-week period, including collecting documentary evidence for outcome claims and calculating claims.
Role type
Post Placement Support Officer
Builds
Employment outcomes for job seekers and wage subsidies for employers
Domain
Vocational training and employment services
Deliverable
client delivery
Required skills
Caseload management, workplace visits, crisis intervention, record keeping, claim calculation, wage subsidy negotiation, compliance adherence
Preferred skills
Relationship building, problem solving, customer service
Responsibilities
Collect and collate documentary evidence for outcome claims, calculate claims, identify barriers to ongoing employment, establish support and intervention measures, advise and guide staff, quality check evidence for submission, negotiate wage subsidies
Seniority
Individual Contributor