Customer Service Officer
On-site · Australia
Core
Meet and greet passengers, provide wayfinding and support, and manage passenger flow at screening points within the Melbourne Airport precinct.
Role type
Customer Service Officer (Casual)
Builds
Passenger assistance and flow management services for travelers at Melbourne Airport
Domain
Aviation / Airport Operations
Deliverable
client delivery
Required skills
Customer service, passenger assistance, queue management, wayfinding, team collaboration
Preferred skills
Experience supporting passengers with additional needs
Responsibilities
Meet and greet passengers, assist with airport navigation queries, manage passenger flow at screening points to minimize queuing times
Seniority
Entry to Mid-level, Casual