Porter
Core
Front Office Porter ensuring seamless guest arrivals and departures, providing luggage assistance, valet parking, and local attraction knowledge.
Role type
hospitality porter
Builds
guest arrival/departure experience
Domain
hospitality
Deliverable
physical/clinical work
Required skills
customer service, calm under pressure, proactive attitude, communication, interpersonal skills
Responsibilities
Welcome guests and assist with luggage and transportation, provide information about hotel facilities and local attractions, support Front Office team with guest requests, maintain clean and organized lobby and entrance area