CSA - Billing Officer
Core
Prepare, process, and distribute high volumes of customer invoices accurately while resolving billing discrepancies and managing enquiries.
Role type
Billing Officer (Accounts Receivable)
Builds
Customer invoices and billing reports for a waste services company
Domain
Waste services / Utilities
Required skills
Microsoft Excel (pivot tables, VLOOKUP), billing principles, invoice calculations, GST, data analysis, problem-solving, stakeholder communication
Preferred skills
Accounts receivable systems, customer billing portals, project-based billing
Responsibilities
Prepare and distribute customer invoices, review billing information and supporting documentation, manage customer enquiries and resolve invoicing issues, assist with ad hoc reporting, maintain confidential billing records, identify opportunities to improve billing processes
Seniority
Mid-level (3–5 years experience)