Overnight Guest Experience Attendant
Core
Deliver seamless overnight guest services including in-room dining, concierge, porterage, and front-of-house support at an elite luxury hotel.
Role type
Overnight Guest Experience Attendant
Builds
Guest service touchpoints, food & beverage delivery, and operational support for the night team
Domain
Luxury Hospitality
Deliverable
product features
Required skills
In-room dining operations, concierge services, porterage, valet parking, safety and security protocols, hospitality systems (Infrasys, Opera), manual and automatic vehicle operation
Preferred skills
Experience with Infrasys and Opera hospitality systems, relevant hospitality experience
Technologies
Infrasys, Opera
Responsibilities
Anticipate and deliver on all overnight guest touchpoints, manage in-room dining mis-en place and delivery, provide concierge services including porterage and valet parking, support the Night Manager in maintaining safety and security
Seniority
Entry-level, Full-Time