Onboarding Supervisor
Core
Lead daily new hire orientation, coordinate test drives, and ensure new drivers are fully prepared and set up in systems before their first shift.
Role type
Operations supervisor (driver onboarding)
Builds
Driver readiness for autonomous and non-autonomous rideshare fleets
Domain
Transportation / Logistics / Rideshare
Required skills
Operations management, Customer service, Logistics coordination, System setup, Scheduling, Driver training, Data tracking, Cross-functional collaboration
Preferred skills
Rideshare driver experience, Training experience, People operations, Transportation background
Technologies
Google Sheets, Excel, Rippling, Deputy, Uber driver platform
Responsibilities
Lead daily new hire orientation sessions, Coordinate and oversee driver test drives, Set up drivers in internal systems and manage credentials, Track onboarding progress and flag bottlenecks, Serve as first point of contact for new driver issues, Collaborate with Fleet Supervisors and operations teams
Seniority
Individual Contributor, Entry-level to Mid-level