IT/Office Support Technician - Boston
On-site
Core
Dedicated owner for Boston office operations and company-wide IT support, managing the computer fleet, MDM deployment, and office readiness.
Role type
IT/Office Support Technician
Builds
Computer fleet management, MDM (Electric AI) deployment, office operations standards
Domain
IT Operations / Office Management
Deliverable
infrastructure
Required skills
macOS and Windows setup/troubleshooting, MDM administration, office coordination, documentation writing
Preferred skills
Early-stage startup experience, MDM tools (Jamf, Intune)
Responsibilities
Manage computer fleet end-to-end (ordering, setup, recovery), deploy and maintain Electric AI MDM, resolve IT issues, stock and maintain Boston office, plan office events, partner with People Ops on onboarding/offboarding
Seniority
Mid-level, hands-on IC