Sr. Technical Account Manager - US East Region
Core
Manage client relationships as a trusted technical advisor for fraud and risk teams, ensuring platform adoption and maximum value extraction.
Role type
Senior Technical Account Manager (IC)
Builds
AI-powered fraud and risk detection platform
Domain
Financial services / Fraud detection / Machine Learning
Deliverable
client delivery
Required skills
Fraud detection, Risk management, Machine learning, Rule-based solutions, Data integration, Pre-sales solution architecture, Client relationship management, Cross-functional collaboration
Preferred skills
Python, Java, SQL, Coding, Database experience
Responsibilities
Provide product support and resolve technical escalations, Architect ML and rule-based solutions for customer fraud problems, Lead solution deployment discussions in pre-sales calls, Manage integration and product implementation processes, Conduct business reviews and presentations with clients, Drive product roadmap by communicating client feedback
Seniority
Senior, hands-on IC