Digital ServiceNow Specialist
Core
Enhance the ServiceNow platform to deliver smarter, efficient digital services and automate processes across the business.
Role type
ServiceNow Platform Specialist
Builds
ServiceNow platform enhancements, integrations, and automated solutions
Domain
IT Service Management (ITSM) / Digital Services
Required skills
ServiceNow platform management, IT service management processes, platform enhancements coordination, offshore team coordination, automation and self-service implementation, stakeholder engagement
Preferred skills
Continuous improvement mindset, problem-solving, emerging AI capabilities
Technologies
ServiceNow
Responsibilities
Support ongoing management and performance of the ServiceNow platform; Coordinate platform enhancements and integrations; Partner with stakeholders to translate business needs into technical solutions; Identify opportunities for automation and process simplification
Seniority
Mid-level, hands-on IC
