Family Violence Crisis Specialist
Core
Provide 24/7 telephone and web-based crisis intervention, risk assessment, and safety planning for victim-survivors of domestic and family violence.
Role type
Senior IC crisis specialist (intake & assessment)
Builds
Crisis response pathways and safety plans for victim-survivors
Domain
Social work / Family violence / Crisis intervention
Deliverable
client delivery
Required skills
Risk assessment, safety planning, crisis intervention, intake screening, knowledge of Victorian family violence system, MARAM Framework application, record keeping
Preferred skills
Telephone/web-based counselling, 24/7 shift-based service experience
Responsibilities
Deliver telephone and web-based crisis intervention, Assess and respond to family violence risk, Identify immediate safety needs, Work collaboratively within a multidisciplinary team, Provide referrals to internal and external services, Maintain accurate client records
Seniority
Mid-level, hands-on IC