Senior Claims Manager
Core
Manage a diverse portfolio of complex life, disability, and income protection claims, providing proactive support to members throughout their claims journey.
Role type
Senior Claims Manager
Builds
Claims decisions and member outcomes for Australian Retirement Trust
Domain
Insurance / Life & Health
Deliverable
client delivery
Required skills
holistic claims management, life/TPD/IP claims expertise, stakeholder engagement, coaching and mentoring, process improvement, risk balancing
Preferred skills
experience with rehabilitation and community services, tertiary qualification in related discipline
Technologies
None stated
Responsibilities
Manage complex claims portfolio, develop proactive claims strategies, engage with members and stakeholders, prepare claim recommendations, ensure regulatory compliance, coach team members, identify process improvements
Seniority
Senior, hands-on IC with mentorship