IT Operations Senior Manager
Core
Senior technical leader shaping and executing strategy for technology operations, resilience, AI delivery, and shared services within a venture team.
Role type
Senior Manager, IT Operations and AI
Builds
Technology operations, resilience frameworks, AI delivery capabilities, and shared technology services
Domain
Financial Technology / Enterprise IT Operations / Artificial Intelligence
Deliverable
production ML models | infrastructure
Required skills
Technology operations strategy, Incident Management, SRE, Business Continuity, Disaster Recovery, AI strategy & adoption, technical product ownership, vendor management, stakeholder engagement
Preferred skills
Cloud platforms, software engineering background, OpenAI/Anthropic platforms, PagerDuty, Atlassian Jira
Technologies
OpenAI ChatGPT, Anthropic Claude Code, PagerDuty, Atlassian Jira
Responsibilities
Lead incident management and post-incident reviews; drive SRE practices for reliability and observability; set AI adoption roadmap and guide AI delivery; define strategy for shared technology services; manage strategic vendors and third-party providers
Seniority
Senior, hands-on IC with leadership scope
