Fleet Controller
Core
Coordinate day-to-day operations of a Pick-Up and Delivery (PUD) fleet, ensuring efficient scheduling, strong customer service, and seamless support for Freight, Warehousing, and Distribution teams.
Role type
Transport Allocator / Fleet Controller
Builds
Pick-up and delivery runs via Orcoda system
Domain
Logistics and Transport
Required skills
Fleet scheduling, Driver coordination, Compliance monitoring (Dangerous Goods, Fatigue Laws), KPI tracking, Problem solving, Vehicle safety management
Preferred skills
Experience with computerised dispatch systems, Knowledge of NHVR Fatigue Management or BFM, Knowledge of Load Restraint Guidelines, Knowledge of Dangerous Goods handling requirements
Technologies
Orcoda, Microsoft Office
Responsibilities
Plan and schedule pick-up and delivery runs, Maintain communication with drivers and assist with job allocation, Monitor and ensure compliance with safety standards, Track and report on key performance indicators, Manage delayed or missed pick-ups and coordinate special delivery requests, Ensure vehicles meet safety standards and compliance requirements