Global Operations & Communications Lead
Core
Design and enforce a global intake model and governance process for internal communications to a dispersed clinical workforce, ensuring consistency, safety, and reduced operational noise.
Role type
Senior Internal Communications & Change Management Lead
Builds
A centralized, governed communication intake system and a global clinical communications program
Domain
Healthcare / Consumer Health Services / Organizational Change
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Internal communications strategy, change management, program management, stakeholder alignment, process design, governance enforcement, multi-channel communication design, data-driven reporting
Preferred skills
Experience in high-growth multi-site consumer services or healthcare, fluency with AI tools, multilingual capabilities
Technologies
AI-enabled formats (short-form video, audio briefings, visual summaries)
Responsibilities
Design the intake model for communication requests, build a centralized view to prevent duplication, drive organization-wide change management, audit current communication gaps, create repeatable templates and global cadences, define and report on success metrics
Seniority
Senior, hands-on IC
