Customer Support Assistant - Auburn and Surrounding Suburbs
Core
Weekend customer support assistant serving residents, families, and visitors at an aged care facility in Auburn.
Role type
Part-time customer support assistant
Builds
Customer service interactions and administrative support for care community
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
Phone/email/in-person communication, rostering management, payroll task handling, record keeping, policy information delivery, basic administrative processing, computer literacy, Microsoft Office proficiency
Preferred skills
Aged care or healthcare experience
Responsibilities
Respond to customer enquiries by phone, email, or in person; manage rostering and payroll tasks; provide accurate information about products, services, processes and policies; maintain clear and accurate records; process basic requests or administrative tasks; contribute to continuous improvement by identifying common issues and sharing feedback
Seniority
Entry-level, part-time
