Merchant Operations Representative
Core
Process payments and settlements for merchants, manage fraud prevention for in-store payment products, and support continuous improvement projects.
Role type
Merchant Operations Representative
Builds
Payment settlements and fraud prevention controls for in-store financing products
Domain
Fintech / Financial Services
Required skills
Payment processing, Financial reconciliation, Fraud monitoring, KPI management, Data analysis, SQL, Python, Jira, CRM, Advanced Excel
Preferred skills
Experience in telecom, retail, banking, or financial sectors
Technologies
SQL, Python, Jira, CRM, Excel
Responsibilities
Calculate and process payments to merchants for financing transactions, Coordinate with finance for timely fund disbursements, Collaborate with accounting for weekly reconciliation, Manage merchant payment requests and bank details, Monitor in-store payment lines and prevent fraud, Resolve collection incidents and unapplied payments, Calculate monthly commissions for operators and guarantors, Support FinOps continuous improvement projects