Customer Services - Sydney Airport
Core
Welcoming passengers at check-in, assisting at boarding gates, and providing hands-on support to passengers needing extra assistance throughout their airport journey.
Role type
Customer Service Officer / Passenger Service Officer
Builds
Safe, smooth, and caring passenger experiences for airlines and travelers
Domain
Aviation / Airline Operations
Deliverable
physical/clinical work
Required skills
Customer service experience, hospitality/retail/tourism/aviation background, ability to remain calm under pressure, valid Aviation Security Identification Card (ASIC), reliable transport to airport
Preferred skills
Passion for people, positive high-energy attitude, flexibility for 24/7 shifts
Responsibilities
Welcome passengers at check-in, assist at boarding gates, help reunite customers with missing baggage, provide hands-on support to passengers with additional needs
Seniority
Entry-level to Mid-level, hands-on IC