Cloud R Analyst
Core
Triage organizational issues, manage production infrastructure, and support automation of web application deployments.
Role type
Cloud R Analyst (Infrastructure & Automation)
Builds
Production infrastructure, automated web application deployments, and enterprise application support
Domain
Enterprise IT, Cloud Infrastructure, ERP Ecosystem
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft Azure, Azure Kubernetes Service (AKS), Microsoft Windows Server, Active Directory administration, Microsoft SQL Server, PowerShell scripting, issue triage, SLA management, complex technical troubleshooting
Preferred skills
Kubernetes, containerized environments, automation technologies, GitHub Actions, AWS
Technologies
Microsoft Azure, AKS, Windows Server, Active Directory, SQL Server, PowerShell, GitHub Actions, AWS
Responsibilities
Triage issues across the organization and manage ServiceNow Tasks; Manage production infrastructure and provide SME support to non-IT teams; Support automation of web application deployments; Troubleshoot and maintain software applications and investigate complex technical issues; Follow defined escalation paths and SLAs for effective issue resolution
Seniority
Individual Contributor, hands-on operational support