Associate Client Manager
Core
Support client managers in managing passive client portfolios, ensuring operational efficiency, data accuracy, and timely execution of client needs within the debt resolution space.
Role type
Associate Client Manager (Entry-level)
Builds
Operational support for client accounts and portfolio management
Domain
Financial services / Debt resolution
Deliverable
client delivery
Required skills
Portfolio management, operational support, reporting & data accuracy, issue resolution, cross-functional collaboration
Preferred skills
Debt collections experience, default management experience, ability to learn complex software tools
Technologies
Internal platforms for debt resolution and reporting
Responsibilities
Manage a portfolio of mainly passive clients, assist in day-to-day account management, prepare routine reports and dashboards, act as initial point of contact for client inquiries, partner with internal support teams, engage in training and skill development