Medical Receptionist
Core
First point of contact for patients in a general practice, managing front desk operations, appointments, and billing.
Role type
Medical Receptionist
Builds
Efficient front desk operations and patient scheduling for a family-owned network of medical practices.
Domain
Healthcare / General Practice
Deliverable
dashboards & analysis
Required skills
Appointment scheduling, patient enquiry handling, medical billing, document scanning and filing, Medicare claims processing, EFTPOS transactions, patient record maintenance, correspondence management, infection control procedures, confidentiality compliance.
Preferred skills
Experience with MedicalDirector and Pracsoft systems, familiarity with general practice workflows.