Senior Print Operations Manager
Core
Managing a portfolio of print partners and suppliers across APAC to drive performance, accountability, and growth for Canva's physical product delivery.
Role type
Senior Print Operations Manager (Marketplace Operations)
Builds
Canva Print physical products (business cards, flyers, signage, merchandise) for millions of users and businesses globally.
Domain
Design-to-delivery platform / Print Supply Chain / APAC Market
Deliverable
client delivery
Required skills
marketplace operations, partner/supplier management, supply chain management, portfolio management, scaling partner networks, commercial judgement, operational process improvement, risk management, strategic planning, project leadership
Preferred skills
experience managing external partners/suppliers/merchants/fulfilment providers, autonomy in owning business areas, influencing cross-functional stakeholders, operating in ambiguity
Technologies
N/A
Responsibilities
Own portfolio of print partners and suppliers across APAC; Lead partner readiness for new product launches; Drive onboarding for new products and partners; Improve operational processes and partner performance; Build relationships with external partners and handle escalations; Partner with Product, Commercial, CX, Engineering, and Supply Chain teams; Monitor operational performance and drive resolution plans; Contribute to regional planning and strategic initiatives; Lead projects from concept to execution.
Seniority
Senior, hands-on IC with strategic scope