Quality and Compliance Manager
Core
Lead quality, compliance, governance, and clinical governance functions to ensure safe, high-quality, and person-centred disability services.
Role type
Senior IC Quality and Compliance Manager
Builds
Quality systems, governance frameworks, audit programs, and continuous improvement initiatives for a disability services organization.
Domain
Disability services / Healthcare / Highly regulated environment
Required skills
Leading quality and compliance frameworks, managing internal and external audits, overseeing compliance obligations, monitoring emerging risks, coordinating governance reporting, supporting safeguarding systems, driving continuous improvement, building team capability
Preferred skills
Experience in disability, community services, aged care, or healthcare, knowledge of NDIS Practice Standards, stakeholder engagement, analytical problem-solving
Technologies
NDIS Practice Standards, audit tools, governance reporting platforms
Responsibilities
Leading quality, compliance, governance, and clinical governance frameworks; managing accreditation and certification activities; providing expert compliance advice; monitoring risks and implementing controls; coordinating reporting to governance committees; supporting investigations and complaints management; partnering with operational teams for improvement; leading and developing a specialist team
Seniority
Senior, hands-on IC with leadership responsibilities
