Application Support Lead - SWIFT
Core
Operational leadership and technical escalation for ASX's SWIFT messaging and payments ecosystem, ensuring stability, security, and resilience of critical market infrastructure.
Role type
Senior IC Application Support Lead (Financial Messaging)
Builds
SWIFT Alliance Access (SAA), SWIFT Alliance Gateway (SAG), SWIFTNet connectivity, HSM infrastructure, PKI certificates, and associated market-facing integrations
Domain
Financial Services / SWIFT Messaging / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SWIFT Alliance Access (SAA), SWIFT Alliance Gateway (SAG), SWIFTNet, HSM, PKI, AWS (EC2, RDS, VPC, CloudWatch, IAM, Secrets Manager, KMS), Root Cause Analysis, Disaster Recovery, Incident Management, Certificate Lifecycle Management, Message Routing, ISO 20022, MT messages
Preferred skills
None stated
Technologies
SWIFT Alliance Access, SWIFT Alliance Gateway, SWIFTNet, HSM, PKI, AWS (EC2, RDS, VPC, Route 53, ELB, Auto Scaling, CloudWatch, Systems Manager, IAM, Secrets Manager, KMS, S3, AWS Backup)
Responsibilities
Provide technical leadership and subject matter expertise across SWIFT services; Act as senior escalation point for complex incidents and security events; Lead end-to-end troubleshooting across applications, HSM, PKI, databases, middleware, networks, and AWS; Drive root cause analysis and implement corrective actions; Coach support analysts and establish operational procedures; Monitor message flows, queues, system health, and certificate expiry; Lead major incident response and stakeholder communications; Coordinate disaster recovery and business continuity exercises; Lead planning and implementation of SWIFT upgrades and security patches.
Seniority
Senior, hands-on IC