ServiceNow Technical Consultant
Core
Deploy ServiceNow-based solutions for global clients by configuring, developing, and testing workflows.
Role type
ServiceNow Technical Consultant (IC)
Builds
Digital workflows and ServiceNow platform solutions
Domain
IT Service Management / Low-code platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow configuration, ServiceNow scripting (JavaScript), requirement gathering, stakeholder communication, report building, data quality management, integration development, user training, process improvement
Preferred skills
ServiceNow CAD certification, design thinking, continuous learning
Technologies
ServiceNow, JavaScript
Responsibilities
Liaise with clients to identify and document requirements; configure and develop software solutions; perform ongoing support including report building and integrations; coordinate training and workshops; educate users on platform best practices; collaborate with project teams to deliver on time; assist Business Analysts and Senior Developers.
Seniority
Mid-level, hands-on IC
