Senior Test Analyst
Core
Senior Test Analyst owning testing for Customer Correspondence Management (CCM) changes and releases, ensuring accurate delivery of communications across print, email, SMS, and digital channels.
Role type
Senior hands-on Quality Engineering / Test Analyst
Builds
Customer correspondence outputs (print, email, SMS, digital) and integrated system flows
Domain
Insurance / Health Benefits / Document Generation
Required skills
Functional, regression, integration, and end-to-end testing; Test analysis and risk-based test coverage; API testing (JSON/XML); SQL validation; Defect investigation and management; Data mapping; Release and Production Verification Testing (PVT)
Preferred skills
Experience with CCM or document-generation platforms (e.g., Quadient Inspire); Salesforce; Jira, Confluence, Zephyr, or BrowserStack
Technologies
Postman, Bruno, SQL, Salesforce, Jira, Confluence, Zephyr, BrowserStack, Quadient Inspire
Responsibilities
Own testing for CCM changes from requirements analysis to production verification; Design and execute functional, regression, integration, and end-to-end testing; Validate correspondence content, data, formatting, and business rules; Test data and integrations across source systems and APIs; Investigate, log, and manage defects; Support release testing and PVT; Identify testing gaps, risks, and dependencies
Seniority
Senior, hands-on IC
