Senior QA Engineer (IVR)
Core
Execute functional, regression, integration, API, and IVR call flow testing for client portals and web applications while managing change requests and system standardization.
Role type
Senior QA Engineer (IVR) (via careerplan.io/jobs/21844-senior-qa-engineer-ivr-at-nice)
Builds
Client portal builds and web-based applications
Domain
Telecommunications / IVR Systems
Required skills
API testing, SQL, SOAP UI, ReadyAPI, XML, JSON, defect tracking, test case design
Preferred skills
Scripting languages, UI automation tools, manual testing certifications
Responsibilities
Handle daily client change requests and version upgrades, Perform functional and IVR call flow testing, Validate API integrations using SOAP UI or ReadyAPI, Test end-to-end client portal builds, Identify and track defects through resolution, Validate backend data using SQL queries, Collaborate with cross-functional teams for timely releases
Seniority
Senior, hands-on IC
