Ignite Community Management Coordinator - Broadbeach, QLD
On-site
Core
Foster and maintain a vibrant online community across social media platforms, acting as the brand's voice and ear by engaging with followers and managing customer feedback.
Role type
Community Management Coordinator
Builds
Online community engagement and brand presence
Domain
Digital communication and social media
Deliverable
product features
Required skills
Written communication, Social media platform management, Customer feedback management, Trend identification, Issue escalation
Preferred skills
Customer engagement tools (Sprinklr/Hootsuite)
Responsibilities
Monitor and respond to social media interactions, Manage online reviews and customer feedback, Enhance engagement and brand presence
Seniority
Individual Contributor