Senior Claims Consultant - Aus Super
Core
Assessing life, trauma, and income protection claims with a focus on TPD and medical non-disclosure cases to determine benefit entitlements and liability.
Role type
Senior Claims Consultant (Life Insurance)
Builds
Claims determinations and benefit calculations for Australian Super members
Domain
Life Insurance / Claims Management
Deliverable
client delivery
Required skills
TPD claims assessment, medical non-disclosure evaluation, policy wording interpretation, benefit calculation, stakeholder engagement, case management, coaching
Preferred skills
Medical background, vocational assessment background, rehabilitation background
Responsibilities
Manage a portfolio of TPD claims proactively; assess life, lump sum, trauma, and income protection claims; determine correct benefit entitlement and liability; liaise with internal and external stakeholders; coach team members on case management practices
Seniority
Senior, hands-on IC