Sales and Assistant Manager – Caulfield East
Core
First point of contact for prospective members, responsible for generating new memberships and delivering an exceptional member experience from the first interaction.
Role type
Sales & Assistant Club Manager
Builds
New gym memberships and member retention
Domain
Fitness industry
Required skills
Sales, relationship building, communication, phone and face-to-face confidence, KPI and target management, front desk operations, staff mentoring, marketing campaign support
Preferred skills
Leadership development, acting as Club Manager, re-engaging former members, generating referrals
Technologies
Phone, SMS, email
Responsibilities
Converting enquiries into appointments and memberships, conducting club tours and consultations, following up leads, working towards monthly sales targets, managing daily front desk operations, supporting and mentoring club support staff, assisting with club promotions and marketing campaigns, acting as Club Manager when required
Seniority
Mid-level, operational support with leadership potential