Payments & Sundry Billing - Support Officer
Hybrid
Core
Manage customer billing operations, revenue collection, payment investigations, and sundry billing activities for a water utility.
Role type
Support Officer (Billing Operations)
Builds
Revenue collection services and billing operations for Water Corporation
Domain
Utilities (Water)
Required skills
data entry, payment transaction verification, payment investigation, customer service, problem solving, process improvement
Responsibilities
Verify payment transactions, follow up on anomalies, resolve payment issues, investigate customer payments, process payments accurately within time constraints, interact with customers daily
Seniority
Individual Contributor